Add this copy of Blueprints for Service Quality: the Federal Express to cart. $95.25, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1991 by AMACOM/American Management Association.
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Seller's Description:
Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Add this copy of Blueprints for Service Quality: the Federal Express to cart. $72.79, good condition, Sold by Solr Books rated 4.0 out of 5 stars, ships from Lincolnwood, IL, UNITED STATES, published 1991 by AMA Membership Publications Division, American Management Association.
Add this copy of Blueprints for Service Quality: the Federal Express to cart. $80.10, fair condition, Sold by BayStateBooks rated 4.0 out of 5 stars, ships from North Smithfield, RI, UNITED STATES, published 1991 by AMA Membership Publications Division, American Management Association.
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Seller's Description:
Fair. The book is complete and readable with all pages and cover intact. Dust jacket shrink wrap or boxed set case may be missing. Pages may have light notes highlighting or minor water exposure but nothing that affects readability. May be an ex-library copy and could include library markings or stickers.
