"ECRM" provides business decision-makers with straightforward advice and solid information on how to use eCRM software and the Internet to manage customer relationships. In addition to describing the evolution of CRM from old-school sales management techniques, it teaches techniques for opening new businesses and managing customer relations on the Web.
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"ECRM" provides business decision-makers with straightforward advice and solid information on how to use eCRM software and the Internet to manage customer relationships. In addition to describing the evolution of CRM from old-school sales management techniques, it teaches techniques for opening new businesses and managing customer relations on the Web.
Read Less
Add this copy of Crm at the Speed of Light: Capturing and Keeping to cart. £17.09, new condition, Sold by Ed Buryn Books rated 3.0 out of 5 stars, ships from Nevada City, CA, UNITED STATES, published by Osborne/McGraw-Hill.
