This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program. This is the second edition, offered in full color.
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This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program. This is the second edition, offered in full color.
Read Less
Add this copy of Implementing and Improving ITSM: A leader's guide to to cart. $53.29, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2018 by Createspace Independent Publishing Platform.
Add this copy of Implementing and Improving Itsm: a Leader's Guide to to cart. $94.79, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2018 by CreateSpace Independent Publis.
