"Many organizations have tried the cosmetics of quality and achieved disappointing results. Others have reached performance plateaus they can't seem to surmount. Using real people with real problems, Harwood shows us how to transcend all that and achieve the long-term, sustainable results that others only promise. Must-reading for managers in all types of organizations." -- Dave B. Luther, Immediate Past Chairman, American Society for Quality "This compelling story provides an essential roadmap that top management needs to ...
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"Many organizations have tried the cosmetics of quality and achieved disappointing results. Others have reached performance plateaus they can't seem to surmount. Using real people with real problems, Harwood shows us how to transcend all that and achieve the long-term, sustainable results that others only promise. Must-reading for managers in all types of organizations." -- Dave B. Luther, Immediate Past Chairman, American Society for Quality "This compelling story provides an essential roadmap that top management needs to successfully involve most, if not all, of its people in a process of change that will lead to Continuous Improvement." -- Michael Beer, Ph.D., Graduate School of Business Administration, Harvard University
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Add this copy of Kick Down the Door of Complacency: Seize the Power of to cart. £41.05, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1998 by CRC Press.
Add this copy of Kick Down the Door of Complacency: Seize the Power of to cart. £136.56, new condition, Sold by SellingTales rated 4.0 out of 5 stars, ships from Belvidere, NJ, UNITED STATES, published 1998 by CRC Press.
