In "Delivering Knock Your Socks Off Service", Ron Zemke gave service-providers a crash course in how to care for customers. Now Zemke and Chip Bell show managers how to make exemplary service "happen" in their organization--over and over again.
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In "Delivering Knock Your Socks Off Service", Ron Zemke gave service-providers a crash course in how to care for customers. Now Zemke and Chip Bell show managers how to make exemplary service "happen" in their organization--over and over again.
Read Less
Add this copy of Managing Knock Your Socks Off Service (Knock Your Socks to cart. $7.99, good condition, Sold by ZBK Books rated 5.0 out of 5 stars, ships from Woodland Park, NJ, UNITED STATES, published 1992 by Amacom Books.
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Seller's Description:
Fast Shipping-Good and clean conditions used book. Pages and cover are intact. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Add this copy of Managing Knock Your Socks Off Service to cart. $8.50, new condition, Sold by Cloud Chamber Books rated 5.0 out of 5 stars, ships from Mount Vernon, OH, UNITED STATES, published 1992 by AMACOM/American Management Association.
Add this copy of Managing Knock Your Socks Off Service (Knock Your Socks to cart. $8.78, good condition, Sold by Once Upon A Time Books rated 4.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 1992 by AMACOM.
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This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Add this copy of Managing Knock Your Socks Off Service to cart. $9.98, fair condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2013 by Amacom.
Add this copy of Managing Knock Your Socks Off Service to cart. $10.48, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2007 by Amacom Books.
Add this copy of Managing Knock Your Socks Off Service to cart. $10.87, very good condition, Sold by Half Price Books Inc rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2007 by Amacom Books.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Managing Knock Your Socks Off Service (Knock Your Socks to cart. $10.99, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1992 by Amacom.
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Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Add this copy of Managing Knock Your Socks Off Service (Knock Your Socks to cart. $10.99, good condition, Sold by Books From California rated 4.0 out of 5 stars, ships from Simi Valley, CA, UNITED STATES, published 1992 by AMACOM.
