"It is now obvious that in the 2022 holiday period that Southwest Airlines did have its very own "Perfect Storm." Many things converged to create it. One of the biggest issues was obsolete technology-most notably the crew scheduling system. A chorus of knowledgeable people confirmed this: Southwest executives, Lyn Montgomery (President of TWU Local 556, a union representing about 18,000 flight attendants), Robert Mann (an aviation analyst), and two members of the U.S. Senate Commerce Committee blamed the meltdown on ...
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"It is now obvious that in the 2022 holiday period that Southwest Airlines did have its very own "Perfect Storm." Many things converged to create it. One of the biggest issues was obsolete technology-most notably the crew scheduling system. A chorus of knowledgeable people confirmed this: Southwest executives, Lyn Montgomery (President of TWU Local 556, a union representing about 18,000 flight attendants), Robert Mann (an aviation analyst), and two members of the U.S. Senate Commerce Committee blamed the meltdown on Southwest's archaic internal scheduling system. Employee unions had complained for years about the scheduling system, and although the reservation system was upgraded in 2017, the software used for staff scheduling still had uncorrected problems. Andrew Watterson, Southwest's Chief Operating Officer clarified: "the software was not designed to solve something that was that large. And therefore, we had to revert back to manual mode for a lot of tasks." That's right. The backup system was volunteers who notified the crew of flight changes and also manually entered the latest information about crew locations and time remaining to fly within a period. However, a problem with the manual process was that Southwest flight attendants (at least those that weren't out sick with Covid, flu or RSV) were stuck on hold when trying to reach the scheduling desk. Not surprisingly, the manual backup system couldn't come close to handling massive flight cancellations"--
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Add this copy of Managing and Using Information Systems: a Strategic to cart. $0.99, good condition, Sold by Phatpocket Limited rated 4.0 out of 5 stars, ships from Waltham Abbey, ESSEX, UNITED KINGDOM, published 2009 by John Wiley & Sons.
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Good. Ships from UK in 48 hours or less (usually same day). Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks, rare and collectible books at a great price. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry.
Add this copy of Managing and Using Information Systems: a Strategic to cart. $0.99, good condition, Sold by Phatpocket Limited rated 4.0 out of 5 stars, ships from Waltham Abbey, ESSEX, UNITED KINGDOM, published 2005 by John Wiley & Sons.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Ships from UK in 48 hours or less (usually same day). Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks, rare and collectible books at a great price. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry.
Add this copy of Managing and Using Information Systems: a Strategic to cart. $0.99, good condition, Sold by Phatpocket Limited rated 4.0 out of 5 stars, ships from Waltham Abbey, ESSEX, UNITED KINGDOM, published 2003 by Wiley.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Ships from UK in 48 hours or less (usually same day). Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks, rare and collectible books at a great price. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry.
Add this copy of Managing and Using Information Systems to cart. $3.65, very good condition, Sold by Kennys.ie rated 4.0 out of 5 stars, ships from Galway, IRELAND, published 2005 by John Wiley & Sons.
Add this copy of Managing and Using Information Systems: a Strategic to cart. $8.64, good condition, Sold by Zoom Books Company rated 4.0 out of 5 stars, ships from Lynden, WA, UNITED STATES, published 2009 by Wiley.
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Book is in good condition and may include underlining highlighting and minimal wear. The book can also include From the library of labels. May not contain miscellaneous items toys dvds etc. We offer 100% money back guarantee and 24 7 customer service.
Add this copy of Managing and Using Information Systems to cart. $9.09, good condition, Sold by BookHolders rated 5.0 out of 5 stars, ships from Gambrills, MD, UNITED STATES, published 2005 by John Wiley & Sons.
Add this copy of Managing and Using Information Systems: a Strategic to cart. $9.63, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2009 by Wiley.
Add this copy of Managing and Using Information Systems: a Strategic to cart. $9.65, good condition, Sold by Gulf Coast Books rated 5.0 out of 5 stars, ships from Memphis, TN, UNITED STATES, published 2009 by Wiley.
Add this copy of Managing and Using Information Systems: a Strategic to cart. $9.69, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2012 by John Wiley & Sons.
Add this copy of Managing and Using Information Systems: a Strategic to cart. $9.69, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2012 by John Wiley & Sons.
