This user-friendly book aims to assist candidates pass the ITIL(R) OSA Intermediate examination. It references material from the core ITIL texts and gives practical guidance. This new edition includes the latest ITIL guidance as well as additional insights from the author's own experience of developing effective solutions. An ITIL(R) licensed product.
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This user-friendly book aims to assist candidates pass the ITIL(R) OSA Intermediate examination. It references material from the core ITIL texts and gives practical guidance. This new edition includes the latest ITIL guidance as well as additional insights from the author's own experience of developing effective solutions. An ITIL(R) licensed product.
Read Less
Add this copy of Operational Support and Analysis: a Guide for Itil Exam to cart. $63.35, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2014 by BCS, The Chartered Institute f.
