A comprehensive, practical look at how to become an effective quality manager and decision maker with a focus on improving the quality of people, processes, products, and the work environment on a continual basis. KEY TOPICS: The Total Quality Approach to Quality Management: Achieving Organizational Excellence; Quality and Global Competitiveness; Strategic Management: Planning and Execution for Competitive Advantage; Quality Management, Ethics, and Corporate Social Responsibility; Partnering and Strategic Alliances; ...
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A comprehensive, practical look at how to become an effective quality manager and decision maker with a focus on improving the quality of people, processes, products, and the work environment on a continual basis. KEY TOPICS: The Total Quality Approach to Quality Management: Achieving Organizational Excellence; Quality and Global Competitiveness; Strategic Management: Planning and Execution for Competitive Advantage; Quality Management, Ethics, and Corporate Social Responsibility; Partnering and Strategic Alliances; Quality Culture: Changing Hearts, Minds, and Attitudes; Customer Satisfaction, Retention, and Loyalty; Employee Empowerment; Leadership and Change; Team Building and Teamwork; Effective Communication; Education and Training; Overcoming Politics, Negativity, and Conflict in the Workplace; ISO 9000 and Total Quality: The Relationship; Overview of Total Quality Tools; Problem Solving and Decision Making; Quality Function Deployment; Optimizing and Controlling Processes through Statistical Process Control; Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, and More; Benchmarking; Just-in-Time/Lean Manufacturing (JIT/Lean); Implementing Total Quality Management MARKET Quality Management for Organizational Excellence is ideal for current and future quality managers and decision makers.
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Add this copy of Quality Management for Organizational Excellence: to cart. $30.98, very good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2015 by Pearson.
Add this copy of Quality Management for Organizational Excellence: to cart. $55.87, good condition, Sold by Book Words rated 4.0 out of 5 stars, ships from Midland Park, NJ, UNITED STATES, published 2015 by Pearson.
Add this copy of Quality Management for Organizational Excellence: to cart. $60.48, good condition, Sold by TEXTSHUB rated 5.0 out of 5 stars, ships from Franklin Lakes, NJ, UNITED STATES, published 2015 by Pearson.
Add this copy of Quality Management for Organizational Excellence: to cart. $65.88, very good condition, Sold by Book Words rated 4.0 out of 5 stars, ships from Midland Park, NJ, UNITED STATES, published 2015 by Pearson.
