Provides a unique combination of research in the areas of quality, reliability, information technology (IT), and business operations in one volume  Focuses on sustainable development and continuous improvement as a result of technological applications and organizational innovation in business domains     Discusses trends and developments in information technology information technology enabled services (IT/ITES), various business operations, as well as opportunities, challenges, and directions for its ...
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				Provides a unique combination of research in the areas of quality, reliability, information technology (IT), and business operations in one volume  Focuses on sustainable development and continuous improvement as a result of technological applications and organizational innovation in business domains     Discusses trends and developments in information technology information technology enabled services (IT/ITES), various business operations, as well as opportunities, challenges, and directions for its future
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