To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.
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To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.
Read Less
Add this copy of Serving Online Customers: Lessons for Libraries from to cart. £72.15, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2014 by Rowman & Littlefield Publishers.
Add this copy of Serving Online Customers: Lessons for Libraries from to cart. £118.90, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2014 by Rowman & Littlefield Publishers.
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Seller's Description:
New. Print on demand Glued binding. Paper over boards. With dust jacket. 232 p. Contains: Halftones, black & white, Tables, black & white, Tables, Figures.
