The definitive reference for the Certified Process Design Engineer (CPDE) qualification, this resource provides detailed guidance on assessing, designing, and integrating ITSM processes. The advice and techniques in this book apply to every IT service provider and ITSM framework, standard, and maturity model.
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The definitive reference for the Certified Process Design Engineer (CPDE) qualification, this resource provides detailed guidance on assessing, designing, and integrating ITSM processes. The advice and techniques in this book apply to every IT service provider and ITSM framework, standard, and maturity model.
Read Less
Add this copy of The Itsm Process Design Guide: Developing, to cart. $39.12, good condition, Sold by Zoom Books East rated 5.0 out of 5 stars, ships from Glendale Heights, IL, UNITED STATES, published 2010 by J. Ross Publishing.
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Book is in good condition and may include underlining highlighting and minimal wear. The book can also include From the library of labels. May not contain miscellaneous items toys dvds etc. We offer 100% money back guarantee and 24 7 customer service.
Add this copy of The Itsm Process Design Guide: Developing, to cart. $40.06, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2010 by J. Ross Publishing.
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Add this copy of The ITSM Process Design Guide: Developing, to cart. $84.60, like new condition, Sold by GreatBookPricesUK5 rated 4.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2010 by J. Ross Publishing.
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Fine. Trade paperback (US). Glued binding. 248 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures, Charts. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Theitsmprocessdesignguide Format: Tradepaperback to cart. $89.76, new condition, Sold by indoo rated 4.0 out of 5 stars, ships from Avenel, NJ, UNITED STATES, published 2010 by J. Ross Publishing.
Add this copy of The ITSM Process Design Guide: Developing, to cart. $90.66, like new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2010 by J. Ross Publishing.
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Fine. Trade paperback (US). Glued binding. 248 p. Contains: Illustrations, black & white, Line drawings, black & white, Tables, black & white, Figures, Charts. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
