The Reference Interview Today: Negotiating and Answering Questions Face to Face, on the Phone, and Virtually

More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Built around timeless service principles including Ranganathan's Five Laws, The Reference Interview Today: Nego... Read More

More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Built around timeless service principles including Ranganathan's Five Laws, The Reference Interview Today: Nego... Read Less

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  	This is a digital edition of this title. Buy eBook Lifetime Access: $69.00 Title: The Reference Interview Today by Dave Harmeyer Publisher: Rowman & Littlefield Publishing Group Print ISBN: 9780810888159, 0810888157 eText ISBN: 9780810888166 Edition: 2014 Format: PDF eBook	$69.00 Buy eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ