In his new book Step Up and Lead, Frank Viscuso-author, speaker, and career deputy chief-shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this new book is considered must-read material for anyone who is ready to step up and lead! Contents: Foreword by Vincent Dunn; Acknowledgments; A leader of one; Leadership traits; Leadership skills ...
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In his new book Step Up and Lead, Frank Viscuso-author, speaker, and career deputy chief-shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this new book is considered must-read material for anyone who is ready to step up and lead! Contents: Foreword by Vincent Dunn; Acknowledgments; A leader of one; Leadership traits; Leadership skills; Customer service; Call to action; Index. Features and Benefits: Utilise the talents, skills & abilities of others Effectively delegate tasks Deal with subordinate problems Critique others Prevent freelancing Create a mentorship programme Improve workplace morale Provide praise and recognition Conduct effective meetings Tackle administrative tasks Create programmes Communicate and present Lead on the fireground Set and achieve goals Provide exceptional customer service Make high pressure decisions Gain a competitive advantage with promotions
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Add this copy of Step Up and Lead to cart. $79.62, new condition, Sold by Kennys.ie rated 4.0 out of 5 stars, ships from Galway, IRELAND, published 2013 by Fire Engineering Books.
Add this copy of Step Up and Lead to cart. $86.77, new condition, Sold by GreatBookPricesUK5 rated 4.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2013 by Fire Engineering Books.
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Seller's Description:
New. Sewn binding. Cloth over boards. 271 p. Contains: Illustrations. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Step Up and Lead to cart. $97.61, new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2013 by Fire Engineering Books.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. Sewn binding. Cloth over boards. 271 p. Contains: Illustrations. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Step Up and Lead to cart. $134.63, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2013 by Fire Engineering Books.
