Creating a Person-Centered...
Elizabeth A Wahler,
Sarah C Johnson
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Library Programs and Services...
Stacey Greenwell,
G Edward Evans
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Foundations of Library...
Hali R Keeler
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Whole Person Librarianship: A...
Sara Zettervall,
Mary Nienow
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Practical Evaluation...
Rachel Applegate
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The Evaluation and...
Joseph R Matthews
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Managing Cultural Change in...
John Pateman,
Joe Pateman
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Assessing Service Quality:...
Peter Hernon,
Ellen Altman
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Healthy Living at the Library...
Noah Lenstra
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Getting Started with...
Peter Hernon,
Robert E Dugan
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Transforming Libraries,...
Julie Biando Edwards,
Melissa S Robinson
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Underserved Patrons in...
Julia Skinner (Editor),
Melissa Gross (Editor)
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Pivoting during the Pandemic:...
Kathleen Hughes (Editor),
Jamie Santoro (Editor)
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Planning Our Future Libraries...
Kim Leeder (Editor),
Eric Frierson (Editor)
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User Experience in Libraries:...
Andy Priestner (Editor),
Matt Borg (Editor)
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Assessing Information Needs:...
Robert Grover
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Stellar Customer Service:...
Mou Chakraborty (Editor)
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Customer Service in Libraries...
Charles Harmon (Editor),
Michael Messina (Editor)
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Digitizing Your Community's...
Alex Hoffman
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Ideology and Libraries:...
Michael K Buckland,
Masaya Takayama
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The Purpose-Based Library:...
John J. Huber,
Steven V. Potter
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Creating the Customer-Driven...
Jeannette Woodward
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The Efficient Library: Ten...
Elizabeth Barrera Rush
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Reference Reborn: Breathing...
Diane Zabel
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