Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment and software to managing agents, monitoring productivity, and enhancing customer relationships.
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Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment and software to managing agents, monitoring productivity, and enhancing customer relationships.
Read Less
Add this copy of The Call Center Handbook: the Complete Guide to to cart. $10.53, good condition, Sold by Your Online Bookstore rated 5.0 out of 5 stars, ships from Houston, TX, UNITED STATES, published 2003 by Crc Press.
Add this copy of The Call Center Handbook: the Complete Guide to to cart. $10.53, good condition, Sold by Orion Tech rated 5.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 2003 by Crc Press.
Add this copy of The Call Center Handbook: the Complete Guide to to cart. $38.33, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2003 by Crc Press.
Add this copy of The Call Center Handbook: The Complete Guide to to cart. $51.90, like new condition, Sold by GreatBookPricesUK5 rated 4.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2003 by CRC Press.
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Seller's Description:
Fine. Trade paperback (US). Glued binding. 283 p. Call Center Handbook. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of The Call Center Handbook: The Complete Guide to to cart. $57.93, like new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2003 by CRC Press.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Fine. Trade paperback (US). Glued binding. 283 p. Call Center Handbook. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
