Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment and software to managing agents, monitoring productivity, and enhancing customer relationships.
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Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment and software to managing agents, monitoring productivity, and enhancing customer relationships.
Read Less
Add this copy of The Call Center Handbook: the Complete Guide to to cart. $12.91, good condition, Sold by Your Online Bookstore rated 5.0 out of 5 stars, ships from Houston, TX, UNITED STATES, published 2003 by Crc Press.
Add this copy of The Call Center Handbook: the Complete Guide to to cart. $12.92, good condition, Sold by Orion Tech rated 5.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 2003 by Crc Press.
Add this copy of Call Center Handbook: the Complete Guide to Starting, to cart. $13.83, very good condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1999 by CMP Books.
Add this copy of Call Center Handbook: the Complete Guide to Starting, to cart. $32.99, like new condition, Sold by Broadband ERA rated 5.0 out of 5 stars, ships from BEAVERTON, OR, UNITED STATES, published 1996 by Cmp Books.
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Fine. Book is in excellent condition. Cover shows light edgewear, shelfwear. Previous owner's name written on top of pages when book closed. Pages are crisp and clean, binding tight. 100% Satisfaction Guaranteed. Orders received before 3PM PT typically ship same day. All profits support the non-profit community.
Add this copy of The Call Center Handbook: the Complete Guide to to cart. $38.33, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2003 by Crc Press.
Add this copy of Call Center Handbook: the Complete Guide to Starting, to cart. $42.45, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1999 by R & D.
Add this copy of The Call Center Handbook: the Complete Guide to to cart. $49.48, new condition, Sold by Just one more Chapter rated 3.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 2003 by Crc Press.
