• 

  Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy

  by Roland T Rust, Ph.D., Valarie a Zeithaml, Katherine N Lemon

  • See All from $9.46
  • New from $43.86
  • Collectible from $36.81
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  $14.58

  Used Hardcover, 2000

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  Customer Equity Management

  by Roland T Rust, Ph.D.

  • See All from $72.64
  • New from $110.59
  • Collectible from $80.11
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  $72.64

  Used Softcover, 2004

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• 

  Return on Quality: Measuring the Financial Impact of Your Company's Quest for Quality

  by Roland T Rust, Ph.D., Timothy L Kemingham, Anthony J Zahorik

  • See All from $9.75
  • New from $45.86
  • Collectible from $38.13
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• 

  Service Marketing

  by Roland T Rust, Ph.D., Timothy L Keiningham, Anthony J Zahorik

  • See All from $4.29
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• 

  E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

  by Roland T Rust, Ph.D., P K Kannan

  • See All from $0.99
  • New from $69.92
  • eBook from $36.85
  • Collectible from $105.40
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  $0.99

  Used Softcover, 2002

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  Advertising Media Models

  by Roland T Rust, Ph.D.

  • See All from $13.49
  • New from $113.55
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• 1. E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

  by Rust, Roland T, Ph.D., and Kannan, P K

   
  

  

  Seller Description: Fine. Sewn binding. Cloth over boards. 348 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers. See More Details

  2002, Routledge ISBN-13: 9780765608062 Hardcover, Fine/Like New

  GreatBookPricesUK5 BEST Castle Donington, DERBYSHIRE, UNITED KINGDOM

  $204.68 Add to Basket

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• 2. E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

  by Rust, Roland T, Ph.D., and Kannan, P K

   
  

  

  Seller Description: New. Sewn binding. Cloth over boards. 348 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers. See More Details

  2002, Routledge ISBN-13: 9780765608062 Hardcover, New

  GreatBookPricesUK5 BEST Castle Donington, DERBYSHIRE, UNITED KINGDOM

  $206.75 Add to Basket

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• 3. E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

  by Rust, Roland T, Ph.D., and Kannan, P K

   
  

  

  Seller Description: New. Sewn binding. Cloth over boards. 348 p. See More Details

  2002, Routledge ISBN-13: 9780765608062 Hardcover, New

  Ria Christie Books HIGH Uxbridge, MIDDLESEX, UNITED KINGDOM

  $265.18 Add to Basket

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• 4. E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

  by Rust, Roland T, Ph.D., and Kannan, P K

   
  

  

  Seller Description: New. Sewn binding. Cloth over boards. 348 p. See More Details

  2002, Routledge ISBN-13: 9780765608062 Hardcover, New

  Booksplease HIGH Southport, MERSEYSIDE, UNITED KINGDOM

  $274.17 Add to Basket

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• 5. E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

  by Rust, Roland T, Ph.D., and Kannan, P K

   
  

  

  Seller Description: New. Print on demand Sewn binding. Cloth over boards. 348 p. See More Details

  2002, Routledge ISBN-13: 9780765608062 Hardcover, New

  Alibris BEST NV, USA

  $262.64 Add to Basket

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• 6. E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

  by Rust, Roland T, Ph.D., and Kannan, P K

   
  

  

  Seller Description: Fine. Sewn binding. Cloth over boards. 348 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers. See More Details

  2002, Routledge ISBN-13: 9780765608062 Hardcover, Fine/Like New

  GreatBookPrices HIGH Columbia, MD, USA

  $224.30 Add to Basket

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• 7. E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

  by Rust, Roland T, Ph.D., and Kannan, P K

   
  

  

  Seller Description: New. Sewn binding. Cloth over boards. 348 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers. See More Details

  2002, Routledge ISBN-13: 9780765608062 Hardcover, New

  GreatBookPrices HIGH Columbia, MD, USA

  $224.55 Add to Basket

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