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Conducting the Reference...
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Managing Reference Today: New...
Kay Ann Cassell
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Virtually Embedded: The...
Elizabeth Leonard
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Uma Hiremath
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Modern Pathfinders: Creating...
Jason Puckett
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Kay Ann Cassell,
Uma Hiremath
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The Reference Interview Today
Susan Knoer
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Reference Renaissance:...
R David Lankes,
Marie L Radford
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Reference Interview Today:...
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Reference Reborn: Breathing...
Diane Zabel
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Envisioning the Future of...
Diane Zabel (Editor),
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Assessing Reference and User...
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Implementing Virtual...
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Virtual References Best...
American Library Association
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E-Reference Context and...
Sue Polanka
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The Handheld Library: Mobile...
Thomas a Peters (Editor),
Lori Bell (Editor)
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Content and Work Flow...
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Donald A Barclay
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Laura Costello
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Rachel Bridgewater,
Meryl Cole
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Digital Reference Service in...
David R Lankes,
R David Lankes (Editor)
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The Desk and Beyond: Next...
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