Foundations of Library...
Hali R Keeler
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How Libraries and Librarians...
Joan C Durrance,
Karen E Fisher
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At the Library
Heather Alexander,
Ipek Konak (Illustrator)
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Creating a Person-Centered...
Elizabeth A Wahler,
Sarah C Johnson
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Library on Wheels: Mary...
Sharlee Glenn
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Whole Person Librarianship: A...
Sara K Zettervall,
Mary C Nienow
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Reading Matters: What the...
Catherine Ross,
Lynne McKechnie
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Practical Evaluation...
Rachel Applegate
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The Evaluation and...
Joseph R Matthews
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Assessing Service Quality:...
Peter Hernon,
Ellen Altman
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Healthy Living at the Library...
Noah Lenstra
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Useful, Usable, Desirable:...
Aaron Schmidt,
Amanda Etches
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Lean Library Management:...
John Huber
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Demonstrating Results
Rhea Joyce Rubin,
Public Library Association
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Getting Started with...
Peter Hernon,
Robert E Dugan
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Transforming Libraries,...
Julie Biando Edwards,
Melissa S Robinson
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Five Steps of Outcome-Based...
Melissa Gross,
Cindy Mediavilla
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Pivoting during the Pandemic:...
Kathleen Hughes (Editor),
Jamie Santoro (Editor)
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Planning Our Future Libraries...
Kim Leeder (Editor),
Eric Frierson (Editor)
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User Experience in Libraries:...
Andy Priestner (Editor),
Matt Borg (Editor)
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Assessing Information Needs:...
Robert Grover
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Stellar Customer Service:...
Mou Chakraborty (Editor)
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Customer Service in Libraries...
Charles Harmon (Editor),
Michael Messina (Editor)
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Digitizing Your Community's...
Alex Hoffman
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